Shipment/Delivery Policy & Details
Due to the ongoing situation, the delivery of your order might experience some delays we kindly request your co-operation.
ORDER & PICK UP
Yes, now you can place an order online and collect it from our Duboxx collection point in Al Quoz 4, Dubai
We will send you the collection details notification via SMS or Whatsapp or Email when your order is ready to collect. (Order will be ready in 0-1 Days and should be Collected within 3 Days.
Collection Timings: 10 AM to 6 PM
Free shipping on all orders above AED 500/- (For Dubai)
Free shipping on all orders above AED 1500/- (For Sharjah)
Free shipping on all orders above AED 2000/- (For Ajman, Abu Dhabi, Al Ain, Fujairah, Umm Al Quwain, & Ras al Khaimah )
A flat rate of AED 29/- for order less than AED 500/- (For Dubai)
A flat rate of AED 39/- for order less than AED 1500/- (For Sharjah & Ajman)
A flat rate of AED 49/- for order less than AED 1500/- (For Abu Dhabi, Al Ain, Fujairah, Umm Al Quwain, & Ras al Khaimah )
Cut off timings for the next working day delivery is 12 PM, orders placed before 12 PM of any working day will be scheduled for delivery on next working day
Shipment will be prepared within 24 hours of the order placed and the product will be delivered within
12-24 working Hrs (Dubai)
24- 48 working Hrs (Sharjah, Ajman)
24-48 working Hrs (Abu Dhabi, Al Ain, Fujairah, Umm Al Quwain, & Ras al Khaimah )
*Working Hours 9 AM - 6 PM
Within 4-6 HRS – 150 AED (Dubai)
Within 6-8 HRS – 300 AED (Sharjah, Abu Dhabi, Ajman)
Duboxx.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.