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أهلاً بكم في دوبوكس! اكتشفوا مواد تغليف عالية الجودة وصديقة للبيئة تلبي جميع احتياجاتكم.
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Duboxx Packaging LLC

الاستفسار@duboxx.com

لغة

  • English
  • العربية
تسجيل الدخول عربة صغيرة مفتوحة
  • تغليف التجارة الإلكترونية
  • الشحن والنقل
  • تغليف المواد الغذائية
  • البريد والحقائب
  • التغليف المخصص
  • حلول تغليف الهدايا
  • العروض والعروض الترويجية
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الاستفسار@duboxx.com

لغة

  • English
  • العربية
  • تغليف التجارة الإلكترونية
  • الشحن والنقل
  • تغليف المواد الغذائية
  • البريد والحقائب
  • التغليف المخصص
  • حلول تغليف الهدايا
  • العروض والعروض الترويجية
    Tabby Tabby payment is available for orders above AED 500. Pay in 4 interest-free instalments.
    بيت » صفحة الاستفسارات المخصصة

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    في Duboxx، نقدم خدمة توصيل سريعة مع تسليم معظم المنتجات خلال 24 ساعة

    هل تريد كوبونات خصم؟

    انضم إلى قائمة البريد الإلكتروني لدينا واحصل على عروض حصرية وخصومات وتحديثات - نعدك بأن نبقي الأمر بسيطًا مع عدم إرسال أكثر من رسالتين بريد إلكتروني شهريًا!

    دوبوكس هي شركة رائدة في مجال مواد التغليف في الإمارات العربية المتحدة تهدف إلى تقديم حلول تغليف مستدامة وصديقة للبيئة

    اكتشف مواد تغليف عالية الجودة في الإمارات العربية المتحدة. من صناديق النقل إلى حلول التغليف المستدامة، نوفر منتجات صديقة للبيئة، بما في ذلك حاويات قصب السكر، والأغلفة الفقاعية، وغيرها. مثالية لاحتياجات التجارة الإلكترونية والشحن.

    Welcome to Duboxx Packaging, the leading provider of premium packing materials in the UAE. Whether you are moving, shipping, or looking for sustainable packaging solutions for your e-commerce business, we have you covered. Our extensive range includes everything from moving boxes to eco-friendly bagasse containers, ensuring your packaging needs are met with quality and sustainability.

    Packing Materials for Every Need

    At Duboxx Packaging, we understand the importance of reliable packing materials. Our products are designed to protect your items during transit, whether for personal use or business. Explore our diverse range of packing materials:

    • Moving Boxes: Durable and sturdy boxes to ensure the safety of your belongings during a move.
    • Shipping Boxes: High-quality boxes perfect for shipping items of all sizes securely.
    • Bubble Wrap & Stretch Film: Essential for providing extra protection to fragile items.

    E-Commerce Packaging Solutions

    E-commerce businesses require specialized packaging solutions to ensure products reach customers in perfect condition. Our e-commerce packaging options are designed to cater to this need:

    • Mailer Boxes: Stylish and robust, perfect for shipping products to customers.
    • Mailing Pouches & Courier Mailers: Lightweight and protective, ideal for small to medium-sized items.
    • Courier Bags: Secure and tamper-proof, ensuring your products are safe during delivery.

    Eco-Friendly & Sustainable Packaging

    We are committed to sustainability and offer a range of eco-friendly packaging solutions. Our sustainable packaging not only reduces environmental impact but also aligns with modern consumer values:

    • Sustainable Packaging Solutions: Products designed to minimize environmental impact.
    • Sustainable Food Packaging: Ideal for restaurants and food businesses, including eco-friendly bagasse containers and cutlery.
    • Bagasse Containers: Made from sugarcane pulp, these containers are biodegradable and compostable.

    Why Choose Us?

    1. Quality Assurance: All our packing materials undergo rigorous quality checks to ensure they meet the highest standards.
    2. Sustainable Practices: Our commitment to sustainability means we offer eco-friendly and biodegradable options.
    3. Wide Range of Products: From moving boxes to courier bags, we have all your packing needs covered.
    4. Competitive Pricing: Get the best value for money with our competitively priced products.
    5. Exceptional Customer Service: Our team is dedicated to providing excellent service and support.

    Store FAQs (Frequently Asked Questions)

    Quick answers about delivery, payments, returns, rewards, and custom orders at Duboxx.

    What is Duboxx?

    Duboxx is a leading packaging materials supplier in the UAE, providing shipping boxes, cartons, tapes, bubble wrap, stretch films, and eco-friendly packaging for businesses and individuals.

    Does Duboxx provide eco-friendly packaging?

    Yes, we specialize in eco-friendly packaging solutions, including recyclable cartons, biodegradable food packaging, and sustainable shipping boxes, designed specifically for UAE businesses. In fact, 90% of our products are eco-friendly.

    Do you deliver packaging materials across the UAE?

    Yes, Duboxx delivers packaging materials to all emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

    What are your standard delivery timelines in the UAE?

    Standard delivery is 1–2 working days across the UAE (city limits). Orders placed before 5:00 PM are processed for the next working day delivery. Working days are Monday–Saturday, 9:00 AM–7:00 PM.

    Do you offer free delivery? What are the charges below the threshold?
    • Yes, we do free delivery on orders above AED 500 in Dubai, Sharjah, Ajman, Abu Dhabi, Al Ain, Fujairah, Umm Al Quwain & Ras Al Khaimah (excluding large items).
    • Orders below AED 500: flat AED 29 (UAE city limits, excluding large items).

    Note: Large items may incur additional delivery fees as listed below.

    Is express delivery available?

    Yes, we provide express delivery across the UAE.

    • Dubai: AED 100 (within 2–4 hours)
    • Other Emirates: AED 300 (within 4–6 hours)

    Subject to product availability and order cut-off times.

    Are there any other delivery fees?

    Yes, there are additional delivery fees:

    • Large Item Delivery (Ajman, Abu Dhabi, Al Ain, Fujairah, UAQ & RAK – city limits): AED 100 for orders AED 250–2500.
    • Inside Free Zone: special rates apply (min AED 100). Clients must arrange passes/approvals.

    All charges are exclusive of 5% VAT.

    Can I order online and collect from your warehouse?

    Yes. Choose Pick Up at checkout and collect from our Al Quoz Collection Point:

    Warehouse 5, Gate 80, Al Asayel St, Al Quoz Ind. Area 1, Dubai

    • Order ready in 2–4 hours (collect within 3 days).
    • Collection timings: 9:00 AM–7:00 PM (Mon–Sat).
    Which payment methods do you accept?
    • AED currency only
    • Online card payments
    • Bank transfer
    • Cash on Delivery (COD)

    You’ll receive a payment confirmation by email within 24 hours of receipt.

    How do returns, exchanges, and refunds work?

    Exchange/Store Credit:

    • If you ordered the wrong size/item (goods in good condition), you can exchange or receive store credit (valid 12 months). Items must be in original condition and adequately packaged.
    • You may also exchange at our Collection Point within 14 days of purchase for items of equal or higher value.

    Damaged/Defective/Not as Described:

    • Email inquiry@duboxx.com within 24 hours of receipt with your Order ID and photos.
    • Once received back, a replacement is sent within 1–4 working days. If a replacement isn’t possible, a refund to the original payment method is issued.

    Refund timeline: typically 2–7 working days after we receive the return.

    Can I cancel or edit my order?

    Yes, you can cancel or edit your order, with the following conditions:

    • Cancellation: within 24 hours of placing the order.
    • Edit/Change: before the 5:00 PM cut-off on the same day (if not dispatched). Promo codes can’t be applied post-order.
    Do you provide VAT invoices?

    Yes, invoices are issued in AED and subject to 5% VAT where applicable. If you need your TRN on the invoice, add it at checkout or email us after ordering, and we’ll update the invoice details.

    Do you ship internationally?

    Duboxx currently provides products and services within the United Arab Emirates. We do not sell or ship to any OFAC-sanctioned countries.

    For customers in the GCC region, we can arrange delivery on special request. Please contact our team to discuss availability, shipping costs, and lead times. +971 56 500 6775

    Do you have a dedicated delivery support team to check my order status?

    Yes, please call or WhatsApp our delivery support team at +971 56 500 6775 for live updates on your order.

    What is Duboxx Points?

    Our free rewards program—earn points on purchases and redeem them for order discounts.

    How do I earn points?

    Earn 2 points for every AED 1 spent on product subtotal (excl. shipping & VAT).

    How much are my points worth?

    100 points = AED 1. Example: 500 points = AED 5 off.

    Where can I see my points?

    Click the blue “Reward” button (bottom-left) and sign in.

    How do I redeem my points?

    Open the widget → choose a reward → Redeem → copy code → apply at checkout.

    Is there a minimum to redeem?

    Yes, first reward is 500 points (AED 5 off).

    Can I combine a points code with other coupons?

    Not usually—Shopify allows only one discount code per order.

    Do points expire?

    Points expire after 12 months of inactivity.

    Do I earn on shipping, VAT, or after discounts?

    Points are earned on the discounted product subtotal only.

    Returns/cancellations effect

    Points from returned/cancelled items are deducted; redeemed points aren’t re-issued once used.

    Guest checkout

    Create/login to an account to earn and redeem points.

    Transfer/merge accounts

    Points aren’t transferable; contact us to merge duplicate accounts.

    Sale items & exclusions

    Earn on eligible sale items. Some custom/bulk services may be excluded.

    Bonus points promos

    Watch the widget or Offers page for double-points events.

    Referral rewards

    Share your link from the widget—both you and your friend get a reward after their first order.

    Business/wholesale orders

    Welcome! Wholesale discounts may not stack with points codes.

    Need help?

    WhatsApp chat, email inquiry@duboxx.com, or call +971 45 468 455.

    How can I contact Duboxx?

    Phone: +971 45 468455
    Email: inquiry@duboxx.com
    Location: Warehouse 5, Gate 80, Al Asayel St, Al Quoz Ind. Area 1, Dubai
    Hours: 9:00 AM–7:00 PM, Monday–Saturday

    For bulk or custom orders, you can also reach us via the WhatsApp icon on the site.

    موقعنا

    شركة دوبوكس لتجارة مواد التغليف ذ.م.م
    المستودع رقم 5، البوابة 80، شارع الأصايل، منطقة القوز الصناعية 1، دبي، الإمارات العربية المتحدة، صندوق بريد 624072

    المواعيد: 9:00 صباحًا - 7:00 مساءً
    من الاثنين إلى الخميس

    روابط مفيدة

    • حول دوبوكس
    • اتصل بنا
    • الشروط والأحكام الخاصة بالاستخدام
    • طريقة الدفع والتأكيد
    • سياسة الاسترداد والاستبدال والإلغاء
    • رسوم الشحن
    • اطلع على كتالوجاتنا
    • معرض التغليف المخصص
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    نحن نولي أمنكم وخصوصيتكم اهتمامًا بالغًا. لا نحتفظ ببيانات بطاقات الائتمان/الخصم بعد معالجتها.

    PAY SECURELY

    We take your security and privacy very seriously. We do
    Do not keep or store Credit/Debit card details once they have been processed.

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