Yes, you can place an order online and collect it from our Duboxx Collection Point:
Al Quoz 1, Warehouse 5, Al Asayel St, Dubai
- We’ll notify you via SMS / WhatsApp / Email when your order is ready.
- Ready in 2–4 hours • Collect within 3 days.
- Collection Timings: 9:00 AM – 7:00 PM (Mon–Sat)
Shipping is arranged through Duboxx delivery vehicles, courier partners, or third-party delivery services. Applicable charges are listed below.
- Free delivery on orders above 500 for Dubai & Sharjah.
- Free delivery on orders above 500 for Ajman, Abu Dhabi, Al Ain, Fujairah, UAQ & RAK — except large items, oversized boxes, and special sizes .
A flat delivery charge of 29 applies to orders below 500 within UAE city limits — except large items, oversized boxes, and special sizes .
- Dubai: 125 — estimated delivery within 2–4 hours.
- Other Emirates: 300 — estimated delivery within 4–6 hours.
Large item delivery fee: 100 for applicable orders from 250 – 2,500 to Ajman, Abu Dhabi, Al Ain, Fujairah, UAQ & RAK within city limits.
Special delivery charges apply for Free Zone locations, starting from 100 . The final charge depends on the specific Free Zone, delivery location, and access requirements.
Any required gate passes, entry permits, approvals, vehicle permits, or supporting documents must be arranged by the customer before delivery.
Delivery may be delayed or rescheduled if the required access approval or documents are not available when our vehicle arrives.